About Us
Your Partner in Transformation with John Foster and TBSP
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Welcome to The Business Systems People (TBSP), where we turn complexity into clarity, chaos into efficiency, and challenges into opportunities. Founded in 2020 by John A. Foster, TBSP is more than a consultancy—it’s a movement to empower businesses to thrive, grow, and have fun along the way. Because let’s face it, who said business can’t be both profitable and enjoyable?
Meet John Foster: The Architect of Simplicity and Success
John Foster isn’t just a Chartered Quality Professional—he’s a game-changer, a storyteller, and your ultimate guide to business transformation. With decades of experience across industries like aerospace, manufacturing, education, motor racing, and property investment, John has mastered the art of making businesses more efficient, effective, and downright enjoyable to run.
But here’s what truly sets John apart: he doesn’t just talk about quality and continuous improvement—he lives it. His passion for empowering people and organisations has earned him a reputation as one of the world’s leading authorities on implementing simple, impactful systems that deliver real results. As one client put it, “John from TBSP is a global authority on simplifying Quality and Continuous Improvement systems, guaranteeing efficiency, fun, and profitability.” And who doesn’t want a slice of that?
Why TBSP? Because Your Success is Our Mission
At TBSP, we believe that every business has the potential to be extraordinary. But too often, companies get bogged down by inefficiencies, outdated systems, or the fear of becoming just another statistic in the graveyard of business failures. That’s where we come in.
John and the TBSP team are here to help you:
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Streamline processes so you can focus on what really matters.
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Boost profitability without sacrificing your sanity.
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Create systems that work for you, not against you.
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Build a business that’s not just successful, but sustainable and fun to run.
Whether you’re a startup dreaming big or an established business ready to scale, we’ll work with you to design tailored solutions that fit your unique needs. Because your journey is your story—and we’re here to help you write the best version of it.
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What Makes John and TBSP Different?
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A Dynamic Approach with a Human Touch
John doesn’t just deliver results—he connects with people. With a knack for storytelling and a down-to-earth personality, he makes complex concepts simple and relatable. He’s not just your consultant; he’s your coach, your cheerleader, and your partner in growth.
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A Legacy of Transformation
From helping entrepreneurs scale their businesses to guiding global companies through change, John’s impact is undeniable. His ability to identify root causes—without pointing fingers—has transformed businesses and boosted morale across industries.
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A Commitment to Lifelong Learning
John’s passion for continuous improvement isn’t just a professional philosophy—it’s a way of life. He’s constantly learning, evolving, and finding new ways to help businesses thrive in an ever-changing world.
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A Reputation Built on Results
Don’t just take our word for it—our clients say it best. From streamlining operations to building robust systems, John’s expertise has helped businesses achieve growth, efficiency, and peace of mind.
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What Our Clients Are Saying
Here’s what some of the incredible people we’ve worked with have to say about their experience with John and TBSP:
“John has been a terrific help to me over the past year! He’s taken the time to get to know my businesses and offer relevant suggestions that will allow us to scale and push forward into a truly global company. Thanks to John, we’re excited to move forward knowing we have robust systems in place.”
– Janice Minihan, Director at Property Deal Store, Phixius Property Training, and Minihan Group
“John has exceptional insight, business acumen, and professional experience. I would highly recommend him to assist any large or small SME to build systems that increase efficiency and effectiveness, creating greater value.”
– Errol Givans, BSI (British Standards Institution) Client Manager
“John’s approach is rejuvenating for a business and positive for morale. He manages to highlight deficiencies without pointing fingers, making his methodology both effective and uplifting.”
– Arman Kizir, Co-founder of Lumafilm
“John knows his stuff inside and out. He’s helped bring global-level expertise to my business, making it easier for my team to understand and embrace new systems.”
– Paul Bramley, British Polygraph Testing
Your Journey Starts Here
At TBSP, we’re not just about systems and processes—we’re about people. We’re about helping you build a business that’s efficient, profitable, and fulfilling. Whether you’re looking to streamline operations, scale your business, or simply make work more enjoyable, John Foster and TBSP are here to guide you every step of the way.
So, are you ready to transform your business—and have fun doing it? Let’s get started. Your success story is waiting to be written, and we can’t wait to help you bring it to life.
Welcome to TBSP—where your journey is our mission.
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BOOK A CALL TODAY
Mission Statement
Our mission is to empower aerospace and industrial organisations to achieve operational excellence through innovative quality management and continuous improvement solutions. We are committed to building trust, fostering collaboration, and delivering measurable results that drive sustainable growth and safety for our clients and their stakeholders.
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Vision Statement
We aspire to be the global leader in quality and continuous improvement consulting. By integrating cutting-edge technologies, Lean principles, and a culture of lifelong learning. We will transform the aerospace and industrial sectors into models of efficiency, reliability, and excellence. Together with our clients, we will redefine what’s possible in quality and operational performance.
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Quality Policy
At The Business Systems People, quality is the foundation of everything we do. We are committed to:
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Delivering Value: Providing tailored solutions that meet the unique needs of aerospace manufacturers, MROs, distributors, and other industries.
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Continuous Improvement: Embracing the PDSA cycle and Lean principles to drive ongoing innovation and efficiency.
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Building Trust: Fostering transparent, empathetic relationships with clients, employees, and partners.
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Ensuring Excellence: Upholding the highest standards of quality, safety, and compliance in all our services.
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Empowering People: Investing in the development of our team and our clients’ teams to create a culture of accountability, collaboration, and growth.
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We are Supplier Approved
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The Business Systems People have been approved by the Joint Supply Chain Accreditation Register (JOSCAR) which enables companies in the Aerospace, Defence, Security & Space sectors to identify qualified suppliers. This approval is valued by some of the largest organisations in the defence community and indicates that we have demonstrated commitment and appropriate credentials.
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Standards
As Chartered Quality Professionals and members of the Chartered Quality Institute, Auditors, Lean Practitioners and Six Sigma, we have experience with the following standards:
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ISO 9001 - Quality management systems
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AS 9100 - QMS for quality assurance in design, development, production, installation, and servicing
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AS 9110 - QMS for maintenance, repair and overhaul of aerospace/defence parts
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ISO 14001 - Environmental Management systems
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ISO 50001 - Energy Management Systems
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ISO 17025 - General requirements for the competence of testing and calibration laboratories
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ISO 15189 - Medical laboratories — Requirements for quality and competence
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EASA Part 145 – Approved Maintenance Organisations (Trilateral agreement)
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CAAC Part 145 - Chinese Approved Maintenance Organisations
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EASA Part 21 Subpart G - Production Organisation Approval
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Rolls Royce SABRe
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​We implement Lean Continuous Improvement, run Kaizen Events and take Managers on Gemba walks
We also trained people in:
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Human Factors
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8D Reporting
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Root Cause Analysis
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Built-in Quality
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FOD (Foreign Object Debris/Damage)
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Continuous Improvement
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5S
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Internal Auditing
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FMEA (Failure Mode Effect Analysis)
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ESD (Electro Static Discharge)
- A3 Reporting
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Train the Trainer
Memberships
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​​​​We are members of the following:
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